Delivery Information

Delivery Information

When we allow for delivery on our order form, there is a 100% tolerance on the time we can deliver.

In case of any error at the specified address, a connection is made with the orderer regarding the order that cannot be delivered.
The validity of the e-mail address specified by our visitor is confirmed by the automatic e-mail sent after the order is transferred.

We have a responsibility to the bank, where we use the credit card system, as well as the customer, for the realization of the delivery.

For these reasons, there are no refunds for products that have been used or the package has been opened and worn out. If the wear was caused by the cargo, please open the package and check the content while it is being delivered by the cargo company.

As for the delivery management, it will be sufficient for you to send it back on behalf of the organization (Ringo Lighting Electronic) by the contracted cargo companies.
After the return product is sent to us, the product is examined and the necessary action is taken.